Services provided: Web Design

Launchpad is an award-winning charity that provides accommodation and support to help veterans make a successful transition from military to civilian life. Launchpad has houses in Newcastle and Liverpool that provide accommodation for single veterans and couples.

Launchpad required a website that was both professional and welcoming. The website needed to provide clear information to the various user audiences of the services Launchpad offered. This would help the user to find out information about the charity itself, apply or donate online.


Launchpad appointed Newcastle web design agency, Urban River to design and build their new site. The first step was to identify a clear site architecture for the website which would allow the user to easily find the information they required and prompted them with the appropriate call to action to get the desired outcome.

Potential online users of the site would be interested in a range of services so it was vital that they would have the ability to navigate with minimal effort. This was achieved through clean web design and a well-planned user journey that works responsively across all devices.

An intuitive CMS (Content Management System) was used for the backend of the website, providing Launchpad with flexibility to update the website easily.

Launchpad currently cater for 80+ homeless veterans at their two sites in Newcastle and Liverpool helping veterans in need of help and accommodation.



Launchpad is an award-winning UK-wide charity that provides rented housing, employment and welfare support for veterans