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RDA

Services provided: Logo Design, Print Design, Web Design

Restaurant Design Associates Ltd is one of the UK’s most successful and innovative design and installation companies, specialising in the catering, hospitality and retail industries.

Brief
Having worked with web design Newcastle company Urban River for over 7 years, Restaurant Design Associates (RDA) had ambitious plans to bring their customers closer to their business with the integration of a client portal and project management tool as part of a new corporate website.

Solution
Due to the complex level of functionality required, Newcastle web design agency Urban River undertook in depth research to understand RDA’s customer path and communication levels required on each project. To ensure the best user experience possible for both RDA and their customers to collaborate effectively, Urban River designed and created a secure and structured project management facility into the website back end.

Heavily designed to improve RDA’s business processes and efficiency, Urban River created a collaborative area for clients and customers to upload drawings, costs and project notes, all in a secured date stamped area. Key contacts information can also be uploaded to each project, giving customers access to their project managers name, direct email and phone number.

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RDA

RDA

“Urban River worked with us to create a a new website with a unique client log-in area, which was tailored to our existing branding.  This element of our website has been particularly well received by our customers and is currently setting us apart from our competitors.  The service provided by Urban River is always, friendly, flexible and professional.”

Nick Bradley, Director of Restaurant Design Associates.